Privacy Policy
Effective date: 02/10/2025
Neocles (“Neocles,” “Company,” “we,” “our” or “us”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy (“Privacy Policy”) covers our collection, use, and sharing of personal information that we may collect from or about our end users (“User” or “you”), including when you visit or otherwise use our website, www.neocles.io, and all related web-based services (our “Sites”), or when you otherwise interact or communicate with Neocles, including via electronic communications.
Capitalized terms not defined herein shall have the meanings set forth in our Terms and Conditions (“Terms and Conditions”), which we encourage you to review.
This Privacy Policy does not apply to third-party websites, products or services, even if they link to our Sites or our Sites link to them. We recommend reviewing the privacy practices of those third parties before engaging with them.
1. Personal Information Collected
A. Information you provide to us
We may collect the following personal information when you use our Sites or otherwise provide such information to us:
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Contact information such as full name, email address, and telephone number.
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Information you submit when filling in forms, requesting information, or contacting us directly.
B. Information we automatically collect
Our Sites may use cookies and other tracking technologies to automatically collect:
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Browser and device data such as IP address, device type, operating system, and browser type.
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Usage data such as pages visited, links clicked, time spent, and navigation patterns.
We may use services such as Google Analytics to help us understand usage patterns and improve our Sites.
C. Aggregated and de-identified information
We may create aggregated or de-identified data that is no longer reasonably linked to any individual. This type of information is not subject to this Privacy Policy.
2. Use of Personal Information
We use the personal information we collect for purposes including:
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To operate, maintain, and improve our Sites and services.
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To respond to your inquiries and provide customer support.
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To communicate with you about updates, events, or information you have requested.
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To ensure security, prevent fraud, and maintain a trusted environment.
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To comply with legal obligations or respond to lawful requests.
We do not sell personal information.
We may share your personal information only in the following limited circumstances:
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With service providers and vendors who perform services on our behalf (e.g., hosting, analytics, security).
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As required by law, such as in response to subpoenas, court orders, or legal process.
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To protect and defend the rights, property, and safety of Neocles, our users, or others.
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In connection with a merger, acquisition, or sale of assets, in which case you will be notified of changes.
We do not sell, rent, or trade your personal information to third parties.
4. Your Rights and Choices
Depending on your location, you may have rights under applicable law, including the right to:
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Access the personal information we hold about you.
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Request corrections or updates.
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Request deletion of your personal information.
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Opt out of receiving promotional communications.
You can exercise these rights by contacting us at info@neocles.io.
5. Data Security
We maintain appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, destruction, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. International Data Transfers
Our Sites are operated in the United States. If you access the Sites from outside the U.S., you consent to the transfer and processing of your information in the United States.
We may use cookies and similar technologies to:
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Enable core site functionality.
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Remember user preferences.
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Analyze site traffic and improve performance.
You can manage or disable cookies through your browser settings. Some site features may not function as intended if cookies are disabled.
8. Children’s Privacy
Our Sites are intended for general audiences and are not directed to children under 18. We do not knowingly collect personal information from children under 13. If you believe we may have collected such information, please contact us at info@neocles.io, and we will take steps to delete it.
9. Links to Other Websites
We may update this Privacy Policy from time to time to reflect new practices or legal requirements. Any material changes will be posted on this page with an updated “effective date.”
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Neocles, Inc.
Email: info@neocles.io
Website: www.neocles.io
California Privacy Notice
This section applies to California residents and supplements the Privacy Policy in accordance with the California Consumer Privacy Act (CCPA).
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Right to Know: You may request details about the personal information we collect, use, and disclose.
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Right to Delete: You may request deletion of your personal information, subject to legal and operational exceptions.
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Right to Opt-Out of Sale: Neocles does not sell personal information.
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Right to Non-Discrimination: You will not be treated differently for exercising your privacy rights.
To exercise your rights, please contact us at info@neocles.io.